Hi all. My Poly Sync 20, when turning off, announces "Power Off" at maximum volume. Support has confirmed that there is no way to turn this off. It wakes my son up every time I forget to cover the speaker with a pillow.
I'm sure that it didn't use to do this which would suggest it was a firmware update. Does anyone know where I can find some install files to downgrade my polysync firmware to quieter times?
Solved! Go to Solution.
Hello Zebragonzo, decrease the volume while the device is playing the announcement.
You will see the led bar length decreasing while doing it.
BR, Beyond Conference
Hello @Zebragonzo ,
The community contains individual sections dealing with the different products we offer Voice, Audio/Video, UC Infrastructure or Others.
Your post or the post you replied to was placed into an incorrect section and has therefore already been moved.
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Best Regards
Steffen Baier
If official support is required please check how to phone or open a case here
----------------Thanks for moving the post!
I have the same problem. It woke me up 4 times last night. It has never been a problem before. My wife told me to get rid of it
That's great thank you!