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Assign Rocket Ship button to switch video on / off?

RogerPitton
Occasional Visitor

Assign Rocket Ship button to switch video on / off?

Hi

I am using a Poly Synch 20-M with Microsoft Teams button.

 

is it possible to define a custom action on the Rocket Ship Button? Specifically, I would like to see switch Video on/off in Microsoft Teams. 

 

is this possible, anyone?

3 REPLIES 3
jschertz
Polycom Employee

Re: Assign Rocket Ship button to switch video on / off?

With the Poly Lens app you can configure the Rocket button to perform one of a few predefined actions, but when using it with Teams only the "Hold/Resume Call' option is really applicable.

 

There is no way currently to add custom controls or macro behaviors to that button. 

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Jeff Schertz - Principal Microsoft Solutions Architect [Blog]

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Message 2 of 4
RogerPitton
Occasional Visitor

Re: Assign Rocket Ship button to switch video on / off?

Thanks for the response.

 

any plans to change this in the near future? would be a great addition to have more flexibility to assign specific functionality to the rocket button. 

 

Roger

Message 3 of 4
bhupender
Polycom Employee & Community Manager

Re: Assign Rocket Ship button to switch video on / off?

Hello @RogerPitton,

Welcome to Poly Community and thank you for sharing this.

 

Any feature request/s related to USB headsets/speakers/Personal video cameras/Video bars can be submitted via our technical support channels (phone/email/chat). Poly ticketing system has an option to record such comments/requests as constructive feedback which is regularly reviewed by our concerned teams and depending on what features are being demanded by majority of users or have great impact on most users then those may get included in future firmware releases depending on feasibility and business justification. 


Please raise a ticket with Poly technical support to get this recorded so that we are aware what you need specifically from the given product and whether it becomes a possibility or not at least it is in our database for future references when designing/implementing any new features or maybe when launching new products/services.

 

Please remember, if you see a post that helped you, and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer. Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.

Best Regards,


Bhupender

Message 4 of 4