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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Dear Sir,

We lost our license information of VSX7000A model..

How do i retrive my license information... the serial number is give below.


1)      S/N ==82064607F23DMK
2)      P/N == *2201-22298-002*

 

Regards,

Dharmesh

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Dharmesh,

welcome to the Polycom Community.

The top of this section contains this post:

 

[FAQ] How can I activate / check / verify / recover my license?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

Hello Dharmesh,

welcome to the Polycom Community.

The top of this section contains this post:

 

[FAQ] How can I activate / check / verify / recover my license?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello,

We already have registered this product at the site, but we lost the license details.

Just wated to know that how do we receover the old license file or details from this website...

Regards,

Dharmesh


@SteffenBaierUK wrote:

Hello Dharmesh,

welcome to the Polycom Community.

The top of this section contains this post:

 

[FAQ] How can I activate / check / verify / recover my license?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




HP Recommended

Dear Sir....

I have lost my VSX-7000 which is running on version 9.0.6.1 which was loaded on the system and got corrupt, now we are having  the same firmware but the device asked for the key… I want that key which was assigned to my device…  Polycom technical support only can do this and check with their database for my license key….
       

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