Video Test Numbers with incoming video

SOLVED
DirkTrilsbeek
Occasional Visitor

Video Test Numbers with incoming video

Hi,

 

i have to setup a system with Polycom RealPresence Desktop to connect to some other Polycom conference system outside our own network. To test our firewall configuration i connected to several of the Video Test Numbers from here: http://support.polycom.com/PolycomService/support/us/support/documentation/video_test_numbers.html

 

I can connect, but i don't see video from the other side. I'm not sure if these test numbers even provide video feedback, so before trying to find the problem on my side i'd like to know if these numbers do provide video or if it is normal that i only see my own webcam video after successfully connecting to the other side.

 

 

Message 1 of 5
1 ACCEPTED SOLUTION

Accepted Solutions
Uwe_Ansmann
Honored Contributor

Re: Video Test Numbers with incoming video

Hi there...

try VTCTest (71.14.2.157(HDX) or 71.14.2.158(HDX))

There should be video, sound and also content.

Kind regards,
Uwe

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Message 4 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Video Test Numbers with incoming video

Hello DirkTrilsbeek,

welcome to the Polycom Community.

Yes, these sites and the ones mentioned in the FAQ provide Video feedback.

 

Please check your firewall.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
DirkTrilsbeek
Occasional Visitor

Re: Video Test Numbers with incoming video

thank you for your reply. I managed to get our firewall to manage the h.323 traffic and i am receiving video. There is no audio though. Should the video playing in the demo system have sound too?

Message 3 of 5
Uwe_Ansmann
Honored Contributor

Re: Video Test Numbers with incoming video

Hi there...

try VTCTest (71.14.2.157(HDX) or 71.14.2.158(HDX))

There should be video, sound and also content.

Kind regards,
Uwe
Message 4 of 5
DirkTrilsbeek
Occasional Visitor

Re: Video Test Numbers with incoming video

thanks, i receive both audio and video now.

Message 5 of 5