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- Re: Video Test Numbers with incoming video
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07-09-2013 03:16 AM
Hi,
i have to setup a system with Polycom RealPresence Desktop to connect to some other Polycom conference system outside our own network. To test our firewall configuration i connected to several of the Video Test Numbers from here: http://support.polycom.com/PolycomService/support/us/support/documentation/video_test_numbers.html
I can connect, but i don't see video from the other side. I'm not sure if these test numbers even provide video feedback, so before trying to find the problem on my side i'd like to know if these numbers do provide video or if it is normal that i only see my own webcam video after successfully connecting to the other side.
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Accepted Solutions
07-09-2013 04:31 AM
Hello DirkTrilsbeek,
welcome to the Polycom Community.
Yes, these sites and the ones mentioned in the FAQ provide Video feedback.
Please check your firewall.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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