Unsupported Camera on Real Presence desktop (Windows)

Occasional Visitor

Unsupported Camera on Real Presence desktop (Windows)



I have a question.


Does the application Real Presence Desktop compatible with the external camera Kandao meeting pro 360 ?


Thank you.

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Polycom Employee & Community Manager

Re: Unsupported Camera on Real Presence desktop (Windows)

Hello @Aerondight ,


Welcome to the Polycom Community.


Real Presence Desktop application simply uses an available USB or built in Camera.


There are certain PC requirements and I advise to check the RPD release notes => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards,
Saif Khan

Please ensure you always check the FAQ's.

Please remember, if you see a post that helped you, and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer. Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 2