Smart pairing HDX7000

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cg45
Visitor

Smart pairing HDX7000

Hello,

 

I used an Ipad IOS 6.1.3 with RealPresence 2.3 and HDX7000 software 3.1.1.2 and the smart pairing utility failed.

 

I follow the step for activate the smart pairing for the HDX7000.

 

In the RealPresence software, I see the IP adress of the HDX7000 but when I try the smartpairing, it doesn't work.

Can you help me to resolve this problem and check the parameter for this ?

 

Cyril

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GaryMiyakawa
Respected Contributor

Re: Smart pairing HDX7000

is the iPad on the same network as the HDX ?   Can you call/browse to the HDX from the iPad ?  This is required for Smartpairing...

Wanna' Test your H.323 System? (71.14.2.157 or 71.14.2.158)
cb157.miyakawa.us and cb158.miyakawa.us
www.miyakawa.us
www.codecsidekick.com

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GaryMiyakawa
Respected Contributor

Re: Smart pairing HDX7000

Make sure that Port 24 (Telnet) support is enabled.  That is required for smartpairing to work..

 

Good luck,

 

Gary M

Wanna' Test your H.323 System? (71.14.2.157 or 71.14.2.158)
cb157.miyakawa.us and cb158.miyakawa.us
www.miyakawa.us
www.codecsidekick.com
Message 2 of 4
cg45
Visitor

Re: Smart pairing HDX7000

The telnet port 24 is enbled and I can connect the HDX with a telnet session

 

I can pass these commands :

 

systemsetting get telnetenabled

systemsetting telnetenabled True

 

systemsetting get  uspairingenable
systemsetting uspairingenabled auto

 

Any idea ?

 

 

Message 3 of 4
GaryMiyakawa
Respected Contributor

Re: Smart pairing HDX7000

is the iPad on the same network as the HDX ?   Can you call/browse to the HDX from the iPad ?  This is required for Smartpairing...

Wanna' Test your H.323 System? (71.14.2.157 or 71.14.2.158)
cb157.miyakawa.us and cb158.miyakawa.us
www.miyakawa.us
www.codecsidekick.com
Message 4 of 4