Hello all,
Polycom® RealPresence® Mobile 3.0 for iOS has been released to the Apple store.
What's New
- Support for Content send of .jpg, .png, .ppt, .xls, .doc, html stored locally or in the cloud on Dropbox
- Video quality enhancements through H.264 High Profile support
- Hands-free auto answer, auto answer mute audio/video (requires app running in foreground)
- Support for iOS Auto VPN
- Enabled users to hide or display local self-view
Please check the release notes and other documents => here <= for more details
Please Note:
A known issue on RPD and RPM version 3.0 on content is if you create a Continuous Presence (CP) only conference call on a Polycom® RMX® 4000/2000 system and RMX/Polycom® RealPresence® Collaboration Server 800s version 8.1 with default content settings (Content Settings: HiResGraphics and Content Protocol: H.264 HD), the RPM/RPD application cannot send or receive content if call rate is set as 384 kbps or below.
Workarounds are:
- Change the RMX Content Settings to Graphics and Content Protocol to H.263 & H.264 Auto Selection
- or set the call rate on RPM/RPD to above 384 kbps
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
