Hello all,
Polycom® RealPresence® Mobile 3.0 for Android has been released to the Google Play store.
What's New
- Video quality enhancements through H.264 High Profile support
- Hands-free auto answer, auto answer mute audio/video (requires app running in foreground)
- Enabled users to hide or display local self-view
- Support for new devices from Samsung, Sony and LG (See product release notes at: www.support.polycom.com)
Please check the release notes and other documents => here <= for more details
Please Note:
RPM Android version 3.0 support Tegra-2 devices (XOOM tablet and Galaxy Tab 10.1” GT-P7510/GT-P7500 tablet) with ‘audio only’.
To enjoy full features of this application on your Tegra-2 tablets, download REALPRESENCE MOBILE - TEGRA 2 from Google Play or RPM v2.3 (Android version) from support.polycom.com
A known issue on RPD and RPM version 3.0 on content is if you create a Continuous Presence (CP) only conference call on a Polycom® RMX® 4000/2000 system and RMX/Polycom® RealPresence® Collaboration Server 800s version 8.1 with default content settings (Content Settings: HiResGraphics and Content Protocol: H.264 HD), the RPM/RPD application cannot send or receive content if call rate is set as 384 kbps or below.
Workarounds are:
- Change the RMX Content Settings to Graphics and Content Protocol to H.263 & H.264 Auto Selection
- or set the call rate on RPM/RPD to above 384 kbps
----------------
If official support is required please check how to phone or open a case here
----------------
The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
----------------
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
