RPMobile and RPDesktop cannot make calls only receive calls

SA4
Occasional Visitor

RPMobile and RPDesktop cannot make calls only receive calls

Hey folks,

 

Having trouble with my RPMobile and RPDesktop,  I have a CMA  4000 with 6.2.1 all my endpoints are registered to the CMA.  I also have a VBP 5300LF-ST25 (11.2.13)for public internet users, which I have the RPMobile and RPDesktop connect to directly.  The RPMobile and RPDesktop both connect and authenticate to theCMA and show up in the CMA as endpoints, however when I try to dial out to other endpoints via alias or i.p dialing from RPMobile, I get "Unreachable" and my VOIP ALG ACTIVITY shows:

 

 Call Termination "AbrahamSibiRPMobile" - 10.216.89.119 "7039" - 
 Jun 03 20:33:45 Duration: 0:00:20
Call-ID: A5A88C11-0D00-001F-1D92-898EAFBC459B
Call-Status: Caller admission response received
Termination Cause: Received disengage request

 

 

However the reverse does not hold up, I'm able to dail from any endpoint on the network to the RPMobile in this case using the alias assigned at login.

 

Wondering if someone has any suggestion on what I could try?

 

thanks

 

 

Message 1 of 3
2 REPLIES 2
Nassim
Occasional Visitor

Re: RPMobile and RPDesktop cannot make calls only receive calls

Hey SA4,

 

Have you found a solution for your problem ? If it's the case would you please share with us  because we are having the same

 

problem like yours

 

 

Regards

Message 2 of 3
Gowrisankar
Regular Visitor

Re: RPMobile and RPDesktop cannot make calls only receive calls

Hi,

 

Have u got solutions for this

Message 3 of 3