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HP Recommended

Hi Guys,
After the upgrade to ICS on my tablet the application cannot open anymore.
When I try to open the RPM app I receive this message :

 

"The video has stopped."

 

Tablet : Samsung Galaxy Tab 10.1

 

Android 4.0.4

 

RPM Version : 1.3

 

Thanks in advance.

Alexsander 

3 REPLIES 3
HP Recommended

Thanks for letting us know.  I will forward your details to engineering.  I will also update my Galaxy locally to see if I can reproduce. 

 

This looks to be similar or the same as the following post that we already aware of and working on a solution.

 

http://community.polycom.com/t5/RealPresence-Mobile/Tech-Alert-RPM-v1-3-won-t-launch-if-Motorola-XOO...

 

Thanks for your patients.

Glenn

HP Recommended

Thanks for reply Glenn,

 

I will wait the results from your engineering.

 

Best Regards.


 

HP Recommended

Hello again,

 

Were you able to install the latest RPM 1.3.1 from the Google Play store and successfully launch the application? 

 

I was able to after my Samsung  Galaxy 10.1 model GT-P7510 (WiFi only) to Android Version 4.0.4 over the weekend.

 

Please let me know your results.

 

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