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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Downloaded the real presence mobile app on my iPad today and I'm unable to gain control to my far end PTZ camera. FECC is enable but still have the same issue. Any ideas? Thanks, Theo
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HP Recommended

Is the icon greyed out?  If yes then you need to register the RealPresence Mobile app to your corporate CMA gateway.

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