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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎07-29-2019 10:43 AM

HP Recommended

Hi there,

 

Trying to configure this in my new place but having some issues. 

 

If I use the configuration template on the trio 8800 for Skype, calendars sync, webcam works , sound works. Everything is working except the Screen Sharing.

I'm assuming because we aren't using the RealConnect ?

 

Now if I configure the like the instructions that I was sent from Polycom with a basic profile and login to OTD, I can't seem to join the meetings because it complains that line 1 is unregister.

We don't have any Sip functionality in house, since we always used Skype for meetings.

 

So I'm wondering does having a SIP provider that will be able to connect to RealConnect mandatory ?

 

Can't we just use our Skype /Connect connection ?

If so, any ideas what I'm doing wrong ?

 

Thank you very much.

Best Regards.

1 REPLY 1

‎07-29-2019 12:00 PM

HP Recommended

Hello @Vasco Coelho ,

 

Welcome to the Poly Community.


I suggest you get this into support.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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