March 2017: The RealConnect for Office 365 is a cloud solution developed by Polycom, integrated completely into both the end-user and tenant admin work-flows.
This scalable and fully resilient service is operated and supported by Polycom and hosted within Microsoft’s global Azure service also integrated directly with Skype for Business Online.
The RealConnect for Office 365 solution allows H.323 and SIP room systems (VTCs) that do not support Skype for Business to connect to Skype for Business Online scheduled meetings.
This is facilitated by an enhanced set of join details that are automatically populated within the meeting invite when meeting organizers are licensed to use this service.
If official support is required please check how to phone or open a case here
The title Poly Employee & Community Manager is a community setting and does not
reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer. ----------------
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections