• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

This Acoustic Fence method can be deployed with a single or dual Polycom microphone array(s) and also supports the EagleEye Acoustic camera.

 

Available for all RealPresence Group Series endpoints.

 

The purpose of this forum is to provide your feedback on your experience of the feature and to get information about the feature from Polycom product management and other users.

4 REPLIES 4
HP Recommended

Hello,

We tested the Acoustic Fence with Beam Shaping using a Group 500 updated to software version 5.0, but we noticed that the other side could hear us just when we spoke too close to the microphone, just a few centimeter from the mic.

Is there a way to increase the microphone range?

Did anybody find the same issue?

Thank you.

Regards,

Eduardo Domingues

HP Recommended

Did you increase the beam sensitivity?  did the results change?

 

What Microphone was used?

 

What was your setup of the microphone(s) used?

 

What was your enviroment tested in, home, office, cube, open space?

HP Recommended

Attached is a technical brief on the Acoustic Fence

HP Recommended

I have tested the Acrostic Fence with Beam Shaping on Group 500 on release 6.2.2.1 using a single standard microphone.  

 

This feature addresses an audio loop experienced at the far site caused by a speaker to microphone loop on the near site.

 

What is disappointing is that the Fixed Beam Width does not seem to have any effect.  Even when set to Wide it only picks up sound directly in the direction of the leg with the Polycom logo.  It is only usefully if we have one person attending the video conference. 

 

Can the beam width be enhanced so that Wide gives at least a 90 degree range?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.