[Software] Poly Lens Desktop

[SteffenBaierUK]

Version 1.1.18
June 23rd, 2022
 
What’s New 

• Added support for new device update firmware protocol for USB video devices: Poly Studio E70, Poly Studio R30, Poly Studio P15, Poly Studio USB
• Added support for USB Video Device Recovery process on Windows OS
• Added “People Framing Preview" in tracking modes for Poly Studio E70
• Added "Feedback" tab for customers to provide real-time information to Poly for review 
  

  Use the Poly Lens Desktop app UI
  Log in as a guest or create an account
  Click on Feedback

https://swupdate.lens.poly.com/lens-desktop-windows/1.1.18/1.1.18/PolyLens-1.1.18.msi
https://swupdate.lens.poly.com/lens-desktop-mac/1.1.18/1.1.18/PolyLens-1.1.18.dmg

[SteffenBaierUK]

Version 1.1.19
July 28th, 2022
 
What’s New 

• Added Windows 11 support 
• Added Launch Poly Lens Desktop minimized on startup
  
• Added support for highest resolution of USB devices in video preview 
• Added warning message that software updates cannot be initiated when camera and/or microphone is active  

Fixed Issues:

• Fixed an issue with devices not visible in Lens Desktop if network connection is lost or unable to communicate with Lens Cloud

[SteffenBaierUK]

Version 1.1.20
Sep 1st, 2022
 
What’s New

• Added support for USB Video Device Recovery process on macOS.

 
Fixed Issues:

• Fixed an issue that resulted in incorrect version reporting of a USB headset.
• Fixed an issue that resulted in DFU not being accessible for Dell WL7022.
• Fixed an issue preventing disregard battery level for wired USB DFU.
• Fixed an issue causing Lens Desktop to crash when BT700 was disconnected during DFU of Poly Sync Speakerphones.

[SteffenBaierUK]

Version 1.1.21
October 17th, 2022

What’s New

• Added macOS Monterey Support
• Added Support for Camera Flip/Mirror setting for Studio P15

Fixed Issues

• Fixed an issue with accessing Camera Controls for Poly Video USB devices
• Fixed an issue with Clear Trusted Devices setting for Poly Headsets
• Fixed an issue with D80 peripheral notification to update to the same firmware version
• Fixed an issue with Blackwire 3320 Mute Reminder/Time-base setting
• Fixed an issue with Voyager 4300 series by adding the Incoming Call Alert setting
• Fixed an issue with BT700 Update option missing when paired with a Poly Headset
• Fixed issues with Sync 20 when updating device firmware over USB and BT600
• Fixed issues with Savi 7300 settings (added Reset Device/Restore Defaults and Headset to PC Link)

[SteffenBaierUK]

Version 1.1.23
January 5th, 2023

Please note that Lens Desktop Version 1.1.22 was not publicly released and was only available as a limited release.

What's New 
•    Added support for updated macOS Zoom SDK 


Fixed Issues 
•    Fixed issues with guest user and during user log out process displaying the following error "Network connectivity is not available" 
•    Fixed issues with user login and device updates with Zscaler application present
•    Fixed issues with Lens Desktop Notification and Device Alerts when Headset setting is set to "Device Charging", "Device Disconnected", "Low battery"
•    Fixed issues with Mute setting on inbound/outbound calls in macOS Monterey with Zoom + Voyager Focus + BT600 
•    Fixed issues with Zoom Call Control for macOS and Windows for Savi 8200 UC series, Blackwire 3325, Voyager Focus, MDA 524/526 QD

•    Fixed an issue in Lens Desktop User Interface with applying Language update (voice prompt/audio alerts) to Poly Headsets 
•    Fixed an issue with Blackwire 8825 notification to update to the same Firmware version 
•    Fixed an issue with Blackwire 5210/5220 – Volume Min/Max Alerts and Restore Default settings added
•    Fixed an issue with Blackwire 7225 – General and Ringtones settings updated 
•    Fixed an issue with Savi 8200 Office – Restore Defaults setting is added 
•    Fixed an issue with USB Studio USB, Studio R30, Studio P15 – Pan/Tilt/Zoom settings were not restored with “Favorites” when starting from Group or Speaker Tracking mode

•    Various bug fixes and improvements to Lens Desktop installer and application 

[SteffenBaierUK]

Version 1.1.24
January 25th, 2023

Urgent Update Required
Maintenance Release for Lens Desktop Version 1.1.24
We have identified a critical issue that is impacting customers’ ability to log in to the Lens services including the Lens Portal, Lens Desktop, and Zero Touch services.
Regardless if the following issue has been experienced, we strongly recommend all customers immediately upgrade to this latest version of Lens Desktop 1.1.24. Earlier versions of Lens Desktop will contribute to this problem.


What's New

• Fixed a critical issue that is impacting customers’ ability to login to the Lens services including the Lens Portal, Lens Desktop, and Zero Touch services.

Action Required

• To update, in Lens Desktop please select "Settings – Gear icon" to access "Poly Lens Settings" and select "Software Update" and "Update." The update will automatically download and install.

Lens Desktop KB reference:  https://docs.poly.com/en-US/bundle/poly-lens-da/page/update-poly-lens-desktop-software.html

• If you experience any issues during the update process or after updating, please contact our support...

[SteffenBaierUK]

Hello All

Version 1.1.26  
April 11^th, 2023

Please note that Lens Desktop Version 1.1.25 was not publicly released

What’s New:

• Added support for Voyager Free 60 series
• Added macOS Ventura Support
• Added show button on camera preview on macOS

Fixed issues:

• Fixed an issue with Lens Desktop client communication to Lens Cloud inventory
• Fixed an issue with accessing Lens Cloud with a proxy server enabled
• Fixed an issue with the memory leak on macOS
• Fixed an issue with reduced video resolution on macOS when using video preview
• Fixed an issue with Lens Desktop software update installer
• Fixed an issue with inventory view of uninstalled Lens Desktop clients
• Fixed an issue with missing show button for Studio E70 on Mac
• Fixed an issue with Studio E70 device software update  
• Fixed an issue with DFU failure on Savi family devices while playing music