[Software] Poly Lens Desktop

SteffenBaierUK · ‎12-08-2021

Version 1.1.8
December 7^th, 2021

What’s New

Support for Poly Studio USB
Setup wizard that makes adding networked devices easy
Provisioning and WiFi settings are now available on supported networked devices

Fixed Issues:

Various bug fixes and improvements

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

SteffenBaierUK · ‎12-21-2021

Version 1.1.9
December 20^th, 2021

What’s New

Added device information for remote controller for Poly Studio USB
Added wi-fi and lock status support for Poly Studio USB
Added camera view Acoustic Fence support for Poly Studio P15

Fixed Issues:

Fixed app crash when Poly Studio E70 is connected
Various bug fixes and improvements

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

SteffenBaierUK · ‎01-04-2022

Version 1.1.10
January 4^th, 2022
What’s New

Added support for Poly Savi 8200 UC Series
Added support for Poly DA70, DA80, and DA90

Fixed Issues

Various bug fixes and improvements

https://swupdate.lens.poly.com/lens-desktop-windows/1.1.10/1.1.10/PolyLens-1.1.10.msi

https://swupdate.lens.poly.com/lens-desktop-mac/1.1.10/1.1.10/PolyLens-1.1.10.dmg

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If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

SteffenBaierUK · ‎02-02-2022

February 1st, 2022

What’s New
• Added support for Poly EncorePro 310 and Poly EncorePro 320

Fixed Issues:
• Resolved an issue that removed the Tracking Mode setting for Poly Studio E70
• Resolved an issue that could cause an infinite spinner when checking for updates
• Resolved an issue that allowed a device to auto-connect to Wi-Fi even when the option was turned off
• Various bug fixes and improvements

https://swupdate.lens.poly.com/lens-desktop-windows/1.1.11/1.1.11/PolyLens-1.1.11.msi

https://swupdate.lens.poly.com/lens-desktop-mac/1.1.11/1.1.11/PolyLens-1.1.11.dmg

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If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

SteffenBaierUK · ‎03-02-2022

Version 1.1.12
March 1^st, 2022

What’s New

Added animations for the Poly Studio P15 Camera-view Acoustic Fence feature
Added an option to postpone a firmware update

Fixed Issues:

Fixed an issue causing empty logs to be downloaded
Fixed an issue preventing the notification of a firmware update for Poly E70
Fixed an issue that caused the disappearance of the update button on the Overview page
Fixed an issue that prevented the saving of Mute Alert settings for Poly Voyager Focus

https://swupdate.lens.poly.com/lens-desktop-windows/1.1.12/1.1.12/PolyLens-1.1.12.msi

https://swupdate.lens.poly.com/lens-desktop-mac/1.1.12/1.1.12/PolyLens-1.1.12.dmg

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

SteffenBaierUK · ‎03-22-2022

Version 1.1.13
March 22nd, 2022

What’s New

Support for Poly MDA Series devices on Windows

Fixed Issues:

Fixed an issue that caused the “Update” button to be incorrectly positioned over the postpone update notification message.
Fixed an issue that resulted in a missing “Update available” notification for Poly BT700 when Poly Voyager 4320 is in the off state.
Fixed an issue that caused a missing success toast message when a firmware update is postponed.
Fixed an issue preventing access to the Poly Lens Desktop release notes.
Fixed an issue that prevented the Display Link Download Window from appearing on Poly Lens Desktop.

https://swupdate.lens.poly.com/lens-desktop-windows/1.1.13/1.1.13/PolyLens-1.1.13.msi

https://swupdate.lens.poly.com/lens-desktop-mac/1.1.13/1.1.13/PolyLens-1.1.13.dmg

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

SteffenBaierUK · ‎04-08-2022

VERSION 1.1.14

What’s New April 7^th, 2022

Support for Poly EncorePro 515, 525, 545, 715 USB devices.

Fixed Issues:

Fixed an issue that resulted in multiple banners to install Display Software for Poly Studio P21.
Fixed an issue that resulted in the slider appearing on the Overview page and the Update button was not fully visible during the call using Poly Blackwire 8225.
Fixed an issue preventing the loading wheel to be populated on Insights – Usage.
Fixed an issue that prevented displaying camera controls.

https://swupdate.lens.poly.com/lens-desktop-windows/1.1.14/1.1.14/PolyLens-1.1.14.msi

https://swupdate.lens.poly.com/lens-desktop-mac/1.1.14/1.1.14/PolyLens-1.1.14.dmg

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

SteffenBaierUK · ‎05-10-2022

Hello all,

we released Lens Version 1.1.15

What’s is included in this release:

Postpone notification about "DisplayLink Graphics" when closed by user
[P5] Add Color Temp setting in Lens Desktop
Studio USB advanced tracking mode for Conversation/Presenter modes
[BW52xx, BW82xx and BW3XXX] Add a setting to allow control of beep when call is on hold

https://swupdate.lens.poly.com/lens-desktop-windows/1.1.15/1.1.15/PolyLens-1.1.15.msi

https://swupdate.lens.poly.com/lens-desktop-mac/1.1.15/1.1.15/PolyLens-1.1.15.dmg

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

SteffenBaierUK · ‎06-02-2022

Version 1.1.16
June 1st, 2022

What’s New

Added mechanism to check whether "DisplayLink Graphics" is installed on Windows for Poly Studio P21
Added “Color Temperature” setting for Poly Studio P21

Fixed Issues:

Fixed an issue that resulted in a Lens Desktop crash during firmware upgrade for camera devices

https://swupdate.lens.poly.com/lens-desktop-windows/1.1.16/1.1.16/PolyLens-1.1.16.msi

https://swupdate.lens.poly.com/lens-desktop-mac/1.1.16/1.1.16/PolyLens-1.1.16.dmg

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

SteffenBaierUK · ‎06-16-2022

Version 1.1.17
June 13th, 2022

What’s New

Added redistributable libraries to Poly Lens installer for Windows installations.

Fixed Issues:

Fixed an issue that intermittently leaves the device in DFU mode during firmware upgrade for camera devices.

https://swupdate.lens.poly.com/lens-desktop-windows/1.1.17/1.1.17/PolyLens-1.1.17.msi

https://swupdate.lens.poly.com/lens-desktop-mac/1.1.17/1.1.17/PolyLens-1.1.17.dmg

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

Lens Version 1.1.8

Lens Version 1.1.9

Lens Version 1.1.10

Lens Version 1.1.11

Lens Version 1.1.12

Lens Version 1.1.13

Lens Version 1.1.14

VERSION 1.1.14

Lens Version 1.1.15

Lens Version 1.1.16

Lens Version 1.1.17