SAVI 8200 support in Poly LENS 1.1.3

Beyond Conference
Valued Contributor

SAVI 8200 support in Poly LENS 1.1.3

Hi, does anyone see the support of a Savi 8200 back in Poly LENS Desktop 1.1.3?

According to the release notes it should be support now
What’s New

  • Support for Savi 7200 Office Series, Savi 7300 Office Series, and Savi 8200 Series

But after the update I deed not see any change regarding the Savi 8200.

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Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: SAVI 8200 support in Poly LENS 1.1.3

Hello @Beyond Conference ,

 

Welcome back to the Poly Community.

 

We did find this as well internally and are looking into this.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: SAVI 8200 support in Poly LENS 1.1.3

Hello @Beyond Conference 

 

can you test again?

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 4
Beyond Conference
Valued Contributor

Re: SAVI 8200 support in Poly LENS 1.1.3

Hi Steffen

Thanks for your reply.

Tested again it looks now as expected.

 

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BR, Beyond Conference

Message 4 of 4