Has a pre-prod firmware been pushed out to one of our devices? We had a Poly Studio USB unable to connect to Wi-Fi, so it was showing as disconnected in Poly Lens.
After checking the version on the device itself its showing as 2.0.0.001096 instead of 1.5.0.000896 which is extremely weird.
Reporting in Lens
Hello @Goibs ,
Welcome to the Poly Community.
2.0.0 is the latest software as announced >here<
We found some issues with Lens Desktop upgrading so we pulled it from the support page. Lens in the cloud can still upgrade it.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
If official support is required please check how to phone or open a case here----------------
Looks like its been pulled from the cloud as well then.
Yeah, I've had v2 pushed to several studios but this has now stopped and cannot update any others from Lens.