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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi Support, 

 

Over the weekend we had a number of Studio USB's disconnected from lens, after checking I see its been updated to 2.1.0.001158. This seems to have stopped the certificate base Wi-Fi from connecting. Has this been reported yet?

 

image

 

 

 

 

2 REPLIES 2
HP Recommended

Hello @Goibs ,

 

Welcome back to the Poly Community.

 

Please open a support ticket via our official support organisation.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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HP Recommended

Quick update on this.

 

Deleting the p12 file from the certificate store and re-adding the cert fixes the connection issue.

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