P15 Camera Stays Green After Call

Adam in DC
Trusted Contributor

P15 Camera Stays Green After Call

Studio P15



After a Teams call, the light over the camera lens stays green, indicating that the camera is on, which is disconcerting.  If I open Poly Lens, I can do a picture preview, and when I turn it off, the camera lens light goes from green to white, which I assume is standby mode.  


I would expect, and like, for the camera to go into standby mode after any video call, which is what most webcams do - and not have to manually turn a lens or play with the software.  


Any suggestions?


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Message 1 of 2
Polycom Employee & Community Manager

Re: P15 Camera Stays Green After Call

Hello @Adam in DC 


please get this into our support organization.


Best regards


Steffen Baier


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 2 of 2