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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎08-23-2022 06:54 AM

HP Recommended

Studio P15

Software:  1.3.0.000397

 

After a Teams call, the light over the camera lens stays green, indicating that the camera is on, which is disconcerting.  If I open Poly Lens, I can do a picture preview, and when I turn it off, the camera lens light goes from green to white, which I assume is standby mode.  

 

I would expect, and like, for the camera to go into standby mode after any video call, which is what most webcams do - and not have to manually turn a lens or play with the software.  

 

Any suggestions?

 

Tags (2)
1 REPLY 1

‎08-23-2022 09:46 AM

HP Recommended

Hello @Adam_in_DC 

 

please get this into our support organization.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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