How can I adjust the TRACKING MODE of the E70?

Harrison Mozo
Occasional Visitor

How can I adjust the TRACKING MODE of the E70?

Hi team.


We have just installed an E70 ROOM KIT video conferencing system.


We did some tests for 3 days and we have not been able to adjust the AUTOTRACKING time of the camera in SPEAKER.


The referential videos of the brand where the movement is carried out in three seconds, in our system it can take up to 7 seconds.

¿What can i do?

Message 1 of 3
Esteemed Contributor

Re: How can I adjust the TRACKING MODE of the E70?

Hi @Harrison Mozo,


you should download and install the Poly Lens Desktop App for example on your notebook or if you have admin settings, install it on the MTR itself. 



With this app you will be able to configure the E70 the way you need it, like "Brightness", "Contrast", "Saturation" , "Sharpness" and "Backlight Compensation", etc. The point you should definitely look at is the "Tracking speed". You can choose between slow, normal and fast. 


Message 2 of 3
Polycom Employee & Community Manager

Re: How can I adjust the TRACKING MODE of the E70?

Hello @Harrison Mozo 


as outlined by @mshu either the Poly Lens software can adjust camera settings or you can download the Camera Controls for Microsoft Teams Rooms Windows Systems which fits into the Team UI running on a GC8.


Best regards


Steffen Baier


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 3 of 3