@i3TechKeith wrote:
We are utilizing the Polycom Soundstation 2 with the Wireless microphones. We have a phone plugged into the aux port and it the wireless extended mics are not picking up any audio while utilizing the Mobile Phone In. Any help to fix this please!!??
Hello Keith,
according to the Serial the Unit is a SoundStation 2 EX.
Can you elaborate on the Phone / aux port as written in your original Post?
The SoundStation2 EX usually comes with a wall mod unit that has an Aux Out for an external Speaker.
In addition you can utilize the Mobile Phone 2.5mm Connector to add a Mobile Phone to utilize the built in Speaker and Microphones.
The 2200-16155-001: Extension microphone kit is the correct and compatible kit for the above unit and explains => here <= to to connect or check the unit.
The SS2 Guide => here <= explains the Auxiliary Settings for the Interface Module on page 19
If you need additional help please contact your Polycom Reseller and/or Polycom Support.
Best Regards
Steffen Baier
Polycom Global Services
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