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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I have the Soundstation 2w EX that will not see the 2 included mics.  On the second system now still no success.  Part # is 2201-67800-160.  I have read online that you have to have console part number  2200-7801-001.

 

Had polycom techs on the line last week and they were no help at all.

 

Any assistance would be appreciated

 

1 REPLY 1
HP Recommended

Hello Indian4,

welcome to the Polycom Community.

 

Have you got a Polycom reference so I can follow this up internally?


We encourage all users to read the Welcome Post, the FAQ and use the Forum Search.

 

Jun 23, 2012 Question: What expansion Microphones can I use?
Resolution: Please check => here <=

 

Did you check above FAQ?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
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