• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎08-05-2015 05:50 AM

HP Recommended

Hi,

we dio have an OPenScape Business Siemens System and a HiPath Cordless IP Server system. the Soundstation was connected via a normal analog Dect Ip base station and working well. Now I registered it to our new HiPath Dect IP system . registration and everything worked fine, the incoming calls are working but i can´t do any outgoing call from the Polycom unit.

License was done in the HiPath. If you dial any number ,you here the busy sign.

Any idea , what to do ?

2 REPLIES 2

‎08-05-2015 07:08 AM

HP Recommended

Hello ,

welcome to the Polycom Community.

This should be working as I know plenty of customers that have this setup.

 

I suggest you work with Siemens support so they troubleshoot the DECT connectivity.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎08-06-2015 02:07 AM

HP Recommended

Hi Steffen,

 

thank´s for your reply , but this actually does not solve my problem, to know that it should work 😉

Is there anybody out there who can give me some hints ?

Ralf

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.