• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎05-09-2012 05:42 AM

HP Recommended

Hi All,

 

I'm trying to add a call using the Conference button on the Soundstation 2, but everytime I press the Conference button, the word FLASH appears on the display and I am unable to join the call. The confusing thing is that I am fairly sure that I have done this  in the past. What am I doing wrong?

3 REPLIES 3

‎05-09-2012 06:09 AM

HP Recommended

Hello Greggles,

 

welcome to the Polycom Community.

 

Oct 20, 2011 Question: How can I setup a conference via my Polycom Conference Phone?
Resolution: Please check => here <=

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎05-09-2012 06:38 AM

HP Recommended

Hi Steffen,

 

Thank you for your answer. I assume that it is not possible to have more than two external callers using this technique?

 

Greg

Was this reply helpful? Yes No

‎05-09-2012 06:50 AM

HP Recommended

Hello Greg,

 

as described in above post the limitation lies with the PABX / PSTN Line and not the Phone.

 

The phone only tells the PABX / PSTN that it want's to start/hold/create a conference but the actual conference is held in the network.

 

Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.