Soundstation 2 Call transfer

IFDMatt
Occasional Visitor

Soundstation 2 Call transfer

Hello,

 

I have been searching for the answer to this quesiton for some time and have not been able to locate it anywhere.

 

Currently I use a Polycom Soundstation 2, it is working fine and doing its job, however I would like to be able to Transfer a call to another phone in the office. This phone can currently receive transfer calls from other phones but cannot transfer the call itself.

 

Any help you can provide would be much appreciated.

 

Kind regards,

 

Matthew

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Soundstation 2 Call transfer

Hello Matthew,

welcome to the Polycom Community.

The community's PSTN FAQ contains this post here:

Oct 20, 2011 QuestionHow can I setup a conference or how many participants can be in the conference?
Resolution: Please check => here <=

 

The above explanation is also applicable in transferring a call as the same technology is being used.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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