we are using two SoundStation Duo in the company,
in PSTN only mode, Ethernet connection is used just
for provision/network time/LDAP connection.
Software version is 4.0.15, phones are currently with fixed IPv4 addresses.
I have tried to use DHCP, but found no way to have the host names
(soundstationduo455conferenceroom, soundstationduo454mensa) resolved by the DNS(=active directory)
My opinion is that the name can be passed by DHCP option 12.
I did not record a trace yet. Is this the right way how it supposed work?
I also noted that in the web interface, Option Settings/PSTN shows
"(error loading page). The document requested was not found on this server."
While the SIP settings pages show up.
Hello @V.Kannegieser ,
Welcome to the Poly Community.
What browser do you see the error with and can you attach a screen capture?
In regards to the hostname the FAQ section over in the VoIP community has this:
Aug 10, 2016 Question:Can I change the Hostname of my Poly phone?
Explanation:Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
If official support is required please check how to phone or open a case here----------------
Hello Mr. Baier,
regarding the Web configuration interface PSTN option,
the browser is Pale Moon, tried other browser (but no chrome),
same effect, browser debug tools show error 404 for http://<ip>/pstnConf.htm.
navigating to the PSTN menu setting
For the DNS, the names are long, but less than 63 chars, only have letters and hyphens.
I will try to move the phone to my desk in the evening and have a look with Wireshark.
The phone sends DHCP option 12 as entered, tried both full and short name.
Frame 1631: 510 bytes on wire (4080 bits), 510 bytes captured (4080 bits) on interface lan_marelli, id 0 Ethernet II, Src: Polycom_ea:27:77 (00:04:f2:ea:27:77), Dst: Broadcast (ff:ff:ff:ff:ff:ff) Internet Protocol Version 4, Src: 0.0.0.0, Dst: 255.255.255.255 User Datagram Protocol, Src Port: 68, Dst Port: 67 Dynamic Host Configuration Protocol (Request) Message type: Boot Request (1) Hardware type: Ethernet (0x01) Hardware address length: 6 Hops: 0 Transaction ID: 0xe59af441 Seconds elapsed: 0 Bootp flags: 0x0000 (Unicast) Client IP address: 0.0.0.0 Your (client) IP address: 0.0.0.0 Next server IP address: 0.0.0.0 Relay agent IP address: 0.0.0.0 Client MAC address: Polycom_ea:27:77 (00:04:f2:ea:27:77) Client hardware address padding: 00000000000000000000 Server host name not given Boot file name not given Magic cookie: DHCP Option: (53) DHCP Message Type (Request) Length: 1 DHCP: Request (3) Option: (50) Requested IP Address (22.214.171.124) Length: 4 Requested IP Address: 126.96.36.199 Option: (54) DHCP Server Identifier (188.8.131.52) Length: 4 DHCP Server Identifier: 184.108.40.206 Option: (57) Maximum DHCP Message Size Length: 2 Maximum DHCP Message Size: 1492 Option: (55) Parameter Request List Length: 16 Parameter Request List Item: (1) Subnet Mask Parameter Request List Item: (28) Broadcast Address Parameter Request List Item: (160) Unassigned (ex DHCP Captive-Portal) Parameter Request List Item: (66) TFTP Server Name Parameter Request List Item: (43) Vendor-Specific Information Parameter Request List Item: (3) Router Parameter Request List Item: (4) Time Server Parameter Request List Item: (42) Network Time Protocol Servers Parameter Request List Item: (2) Time Offset Parameter Request List Item: (6) Domain Name Server Parameter Request List Item: (15) Domain Name Parameter Request List Item: (7) Log Server Parameter Request List Item: (128) DOCSIS full security server IP [TODO] Parameter Request List Item: (144) Geospatial Location [TODO:RFC6225] Parameter Request List Item: (157) Leasequery Data Source Parameter Request List Item: (191) Unassigned Option: (12) Host Name Length: 53 Host Name: soundstationduo455conferenceroom.mmemea.marelliad.net Option: (60) Vendor class identifier Length: 13 Vendor class identifier: Polycom-SSDuo Option: (125) V-I Vendor-specific Information Length: 118 Enterprise: Polycom, Inc. (13885) Length: 113 Option 125 Suboption: 1 Length: 7 Data: 506f6c79636f6d Option 125 Suboption: 2 Length: 19 Data: 536f756e6453746174696f6e2d53535f44756f Option 125 Suboption: 3 Length: 16 Data: 333131312d31393030302d3030312c31 Option 125 Suboption: 4 Length: 31 Data: 5349502f342e302e31352e313030392f30372d4665622d32302031343a3336 Option 125 Suboption: 5 Length: 30 Data: 55502f352e302e31352e303734312f30352d4665622d32302032303a3138 Option: (255) End Option End: 255
Does not get resolved by DNS(active directory), but then this is likely a DHCP/AD server problem, not a phone configuration problem.