• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

All,

Ours is a small office and we are using Panaonix PBX 824 with our analog phone lines with 8 extensions.  We have recently bought a Polycom Soundstation-2 with Display (non extendible) for our analog lines. We connected Poycom SS-2 to one of the PBX extensions. It works fine as long as we just connect SS-2 to the extension port of PBX. When we try to add another phone in parallel to SS-2, the incoming call gets cut after just one ring and calling extension gets engage sound. I have evn enabled "Parallel Phone" option PBX management console for this extension. That did not help. Looks like I can connect only SS-2 or a hand phone to the extension. Is there anything extra we need to do?

 

regards,

Ravi

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.