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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎12-05-2012 08:30 PM

HP Recommended

Hello all!

My PSTN phone have one incoming port and one outgoing port. Incoming port connect to PSTN line, and outgoing port from my PSTN phone incoming in Polycom SoundStation Duo. SoundStation also connected to SIP line.

I answer to incoming call from my phone and i want transfer call to SoundStation. But if i press the CALL key - SoundStation connect via SIP line.

Tell me please, how can i switch calls from my PSTN phone?

Thank you for answer!

1 REPLY 1

‎12-05-2012 11:53 PM

HP Recommended

Hello cherriod,

welcome to the Polycom Community.

Is the Unit in PSTN or SIP mode or Auto ?

 

If in Auto it will fail back to PSTN mode if the SIP registration fails.

 

If in SIP mode it is SIP only

 

If in PSTN Mode it is PSTN only

 

The User guide => here <= should describe the functionality and to my knowledge there is currently no way to just toggle between an analog line and SIP.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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