Polycom SoundStation 2W

Occasional Visitor

Polycom SoundStation 2W


I have just bought polycom sound station 2w. one of my friend told me its support the digital lines  but now its  not working. 

we have nec pbx exchane  usually on normal handset we press 9 to make calls . how to setup this device pls advise

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Polycom Employee & Community Manager

Re: Polycom SoundStation 2W

Hello salmanshahzad,

welcome to the Polycom Community.

Unfortunately your friend was incorrect. The SoundStation 2 wireless is an analog phone and will only work with an analog line.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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