Nortel - Polycom Analog VTX-1000 conference call not working

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Nortel - Polycom Analog VTX-1000 conference call not working



We have a Nortel digital line here in the office and we bought a Polycom Analog VTX-1000 plus a Nortel ATA. The conferencing system is working, we are able to call and receive calls. But whenever we try to use the conference option, the first call gets drop, and we are unable to use the conference. Need help please.

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Polycom Employee & Community Manager

Re: Nortel - Polycom Analog VTX-1000 conference call not working

Hello Mitz,

welcome to the Polycom Community.

The community's PSTN FAQ contains this post here:


Oct 20, 2011 Question: How can I setup a conference via my Polycom Conference Phone?
Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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