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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎08-04-2015 01:26 PM

HP Recommended

Our Extension microphones do not pick up speaker.  We are using the short 7 wires but we seem to always have to move to the main unit before the speakers can be heard.    Our use is a Courtroom, main unit is on the Bench with the extension microphones on the tables.   We have tried having the speaker hold the mic up which seems to help.

 

Thanks.

1 REPLY 1

‎08-04-2015 01:32 PM

HP Recommended

Hello george nj,

welcome to the Polycom Community.

The community's PSTN FAQ contains this post here:

Jun 23, 2012 Question: What expansion Microphones can I use?
Resolution: Please check => here <=

 

Please check that you are actually using the correct and supported microphones.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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