Goal: Establish a conference call using SoundStation2
We have two conference rooms with SoundStation2s. The units are connected to our Mitel phone system through analog ports.
I read this link http://community.polycom.com/t5/PSTN/FAQ-How-can-I-setup-a-conference-via-my-Polycom-Conference-Phon... and I still can’t figure out why it will not work.
When attempting to establish a conference call, the following happens
What do I need to press to conference the calls?
Also, while trying to figure it out, at one point I disconnected the call from the SoundStation, and the two lines I was trying to conference in, got connected…I am not sure how this happened.
Any specific advice or recommendations will be greatly appreciated.
welcome to the Polycom Community.
Thanks for looking into the FAQ before posting. As mentioned in the link above the functionality completely depends on your Mitel PABX so you would need to liaise with Mitel or enquire in one of their community's how to "join" the call.
The Phone itself, like any other analog phone, only has the Flash functionality and / or * or # codes that may need to be used.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
If official support is required please check how to phone or open a case here----------------