Hello Shankar.p,
welcome to the Polycom Community.
Can we establish which lock you are talking about?
The Lock we always had on the phone or the lock that ask's you to put a PIN into the phone when originally upgrading to 5.5.1?
The latest is a Microsoft enforced feature which simply prevents access to the phone's UI aka Calendar etc. and works like it would on a CX Phone.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
