how to use polycom realpresence trio 8800 as normal phone

Occasional Visitor

how to use polycom realpresence trio 8800 as normal phone

Hi Support


I want to use polycom trio realpresence 8800 to use as normal phone ,is it possible ,i know we can use skype E5 plan to call but in our country we can enable it,is it any other way to do it ,Thanks

Message 1 of 2
Polycom Employee & Community Manager

Re: how to use polycom realpresence trio 8800 as normal phone

Hello kamaldeen,

welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here


In addition did you mean you cannot setup calling in your yet unknown country ?


The Trio has a new experimental feature where you can setup an additional 2 lines to an existing sip server.


This is being discussed => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2