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- Re: can i upgrade a normal vxx 310 to skype for business fir...
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08-21-2016 11:57 PM
we are planing to use hosted pbx solutions until MS skype for Business cloud pbx is available to our country.
we are planning to buy VXX 310 phones and we would like to know if we can convert them to the skype for business version later when the service will be available.
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Accepted Solutions
08-23-2016 06:12 AM
Any phone can be placed into the Lync base profile but you must purchase a POLYCOM per device Lync license for every phone not purchased as Lync or Skype for Business SKU
This is explained in the FAQ
Replied via a mobile device
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
08-22-2016 06:13 AM
thanks for your prompt reply.
do you know if i need to buy the firmware or it just works out of the box or you download it for free from polycom support site?
i found out that the skype for business vxx 310 needs to be order with a different order code.
08-23-2016 06:12 AM
Any phone can be placed into the Lync base profile but you must purchase a POLYCOM per device Lync license for every phone not purchased as Lync or Skype for Business SKU
This is explained in the FAQ
Replied via a mobile device
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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