• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I am about to replace our CEO and his assistants old IP PBX phones with Polycom vvx411 phones ver. 5.5.1.15937.  One feature that needs to be replicated is the ability for his assistants to put calls for him on hold/park and the ability for him to pick up more of less instantly the call.  I proposed for his assistants to park calls for him, and for him to dial into the parked call to pick up, but our CEO doesn't want to dial anything.  Is there a way to create a special soft key to park the call on a special/private parked number and have the other phone always pick up that special parked number?

 

Thanks

1 REPLY 1
HP Recommended

Karnov,

 

You didn't list what phone system you are using.  I'll assume it is Lync/SfB.  With Lync or SfB you can use the Boss/Admin functionality.  With SfB you could use the Shared Line Appearances.  Here are some blogs on how to setup each. 

 

Boss/Admin

http://blog.schertz.name/2013/10/shared-line-appearances-for-vvx-phones/

 

Shared Line Appearances

https://blogs.technet.microsoft.com/dodeitte/2015/11/29/how-to-setup-shared-line-appearance-in-skype...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.