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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I'm in the process of helping an organization upgrade from 5.4 firmware to the latest build, 5.5.1.  Branding is very important on their VVX configuration.  I've successfully updated the firmware and background images on VVX500, 501, 600 and Expansion module.

 

I notice the VVX410 that I have, it says the firmware is 5.5.1.15937, however it still looks like the 5.4 firmware.  It has the old menu and it's not white and blue skype for business loooking?  The only difference I can tell is if I press the Home button, i see the Skype logo.

 

Is this the expected behavior?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Only the VVX 50x and 60x have the new Skype for Business UI

Replied via a mobile device
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended
 
HP Recommended
 
HP Recommended
Only the VVX 50x and 60x have the new Skype for Business UI

Replied via a mobile device
------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.