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- VVX 411 Teams Firmware Upgrade?
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03-08-2021 09:26 AM
Good Morning,
My company is looking into moving to Teams based calling. Before my arrival, the company purchased VVX 411 devices, which as I've read, are Skype for Business compliant, but not yet Teams compliant.
During discussions with our VOIP provider, they mentioned hearing rumors of the VVX 411s getting a firmware upgrade in the near future to bring them into Teams compliance. Does anyone know what that timeline looks like? I'd rather not outlay a good chunk of the budget for new devices if this firmware upgrade is on the near horizon.
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03-08-2021 09:36 AM
Hello @EBDG_Jake ,
Welcome to the Poly Community.
The VVX phones will never get an update to run Teams. The VVX phones already have compatible software to register to Microsoft's 3PIP service with most features working towards Teams.
Microsoft recently announced a SIP gateway that will enable even older SIP phones to register to Teams but with limited functionality.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
03-08-2021 09:36 AM
Hello @EBDG_Jake ,
Welcome to the Poly Community.
The VVX phones will never get an update to run Teams. The VVX phones already have compatible software to register to Microsoft's 3PIP service with most features working towards Teams.
Microsoft recently announced a SIP gateway that will enable even older SIP phones to register to Teams but with limited functionality.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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