Hello @judywatson ,
Your post ended up in the Spam Filter so it was moved here.
To release this one of us volunteers has to check this as this is an automatic process of the community software used to host this board. There is no need to raise this as abuse as this is a manual job one of the volunteers has to do
Your post itself does not contain the minimum information outlined in the ReadMeFirst and. or you did not check the FAQ either.
Our phones follow the Microsoft 3PIP certification so everything you experience can most likely only be troubleshot by our Partner Microsoft.
I suggest you start here:
Jan 17, 2017 Question: How can I troubleshoot simple Skype for Business, Microsoft Teams 3PIP gateway or Teams issues?
Resolution: Have a look => here <=
Best Regards
Steffen Baier
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
