Two different SLAs on a VVX 410/411


Two different SLAs on a VVX 410/411



at the moment we're testing the ShareLine Feature.

We want to use two different SLA on one device. So if we add one with about 4 Lines.


If we add the first SLA it works fine and the 4 Lines are displayed correctly.

As soon as adding the user to a second SLA the SLAs will only displayed as user the logged on user is delegated for(as "boss").


So the questions is:

Is it possible to user more than on SLA on a single phone?




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Polycom Employee & Community Manager

Re: Two different SLAs on a VVX 410/411

Hello Alex,

welcome back to the Polycom Community.

To my knowledge we only support 1 SLA. I would suggest you work with your Polycom reseller on a Feature Request if more is needed.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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