Trio 8800 disable recent calls list

quatrochi
Occasional Contributor

Trio 8800 disable recent calls list

I am trying to disable the recent calls list on a Trio 8800.  It is running in Teams mode.  Any suggestions?  

 

I disabled the calling list option in the config file but that had no impact on it.

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SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio 8800 disable recent calls list

Hello @quatrochi ,

 

Welcome to the Poly Community.


No, you cannot use configuration parameters for this as this is all controlled by Microsoft via the Teams App running on the Trio.

 

Please work with our partner Microsoft.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
quatrochi
Occasional Contributor

Re: Trio 8800 disable recent calls list

Viscious circle.  MS says call Poly

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio 8800 disable recent calls list

Hello @quatrochi 

 

as an example, if you would install the Teams app on your Android phone or Apple iPhone would you be expected to contact Google or Apple?

 

The Teams app is a standalone app running on our Android Based Trio so for us, it is pretty clear who can offer this option.

 

I am unsure who you dealt with at Microsoft but I suggest you try again and possibly refer to this post.

 

Best Regards

 

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4