• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I have 4 Trio 8800s that sync fine with Office 365 Room Resources.  

 

I have 1 Trio 8500 that, thus far, I cannot get to sync with a Room Resource.  Software version 

5.9.2.7727 which is the same as the 8800s.  We had been advised by Poly NOT to go higher than that version for calendaring.  

 

Exchange URL is set to https://outlook.office365.com/ews/exchange.asmx but the Exchange status is blank as opposed to "Synchronized."  

 

I see from another posting the recommendation to turn off OAuth 2.0 on the 365 side to fix this for the 8500, but I don't think that's even an option.  Not sure and certainly not in the direction that Microsoft is heading.  

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.