• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

What’s New in This Release?

 

Poly Unified Communications (UC) Software 6.3.1.8427 is a release for OpenSIP and Skype for Business deployments.

These release notes provide important information on software updates, phone features, and known issues.

 

DNS Cache Configuration Update

 

When you enable the DNS cache restore parameter (dns.cache.dynamicRestore.enable), you can now configure the number of retries the phone attempts before it restores the cache using the

 

dns.queryRetryCount parameter.

 

 

dns.queryRetryCount

 

 

 

0 to 48 - The number of retries that the phone attempts before the cache is restored.

0 - Disable.

4 (default).

 

Ignore Software Upgrades

 

You can configure Poly phones to ignore software upgrades using the following options:

 

● Users can ignore software upgrades until the next synch event.

● Users can ignore subsequent upgrade dialogs.

 

 

prov.usercontrol.optionToIgnore

 

 

1 - The Ignore and Ignore until next Reboot/Sync softkeys display on the phone’s local interface during a software upgrade alert.

0 (default) - Users can defer software upgrades up to three times.

 

SNTP Resiliency

 

Poly phones can try alternate sources for SNTP addresses and offsets if attempts to contact the time server don’t work due to one of the following issues:

 

● The attempt fails.

● The phone receives invalid or no responses.

 

Enhanced Failover Configuration Updates

 

Poly UC Software 6.3.1 includes improvements to failover configuration.

 

SBC Line Registration

 

Line registration ensures that the phone maps lines to the session border controller (SBC), based on the DNS response. When you restart the device, it re-executes the initial DNS logic using NAPTR lookup to resolve the appropriate SBC IP addresses.

 

Fast Failover

 

This release introduces fast failover. In regular failover, the phone makes four attempts to contact a server before it fails over.

 

When you set the 

 

 

reg.<x>.server.<y>.retryMaxCount

 

 

parameter to 3, the phone makes only three attempts to contact the server before it tries to register with another server.

 

Failover from TCP to TLS Crypto Attribute for SRTP

 

Poly phones support failing over from a TCP connection to a TLS connection. When the phone fails over to the TLS connection, the phone inserts the crypto attribute into the message to the new server to enable SRTP.

 

SBC List Traversal

 

In previous releases when SBC failover occurred, the phone restarted SBC selection from a failover proxy list rather than attempting to connect with an SBC of the same weight and priority. In this release, the phone uses the weight and priority configured in the DNS record to select the new SBC.

 

Enhanced Failover Configuration Parameters

 

Use the following parameters to configure enhanced failover features.

 

 

voIpProt.SIP.outboundProxy.failOver.enhanced.enable

 

 

1 - Enable Line to SBC mapping and SBC list traversal.

0 (default) - Disable.

 

 

voIpProt.SIP.tcpFastFailover.timeout

 

 

2000-5000 - Define the time to wait before failing over to the next IP in the list of records resolved by the DNS server applicable only before the TCP connection establishment. 5000 (default).

 

AES 256 Encryption for SRTP Support

 

Poly phones support 2 methods of AES-256 Media encryption: GCM and ICM.

 

 

sec.srtp.offer.AES_GCM_256 

 

 

1 - Enable AES-256 GCM Encryption for SRTP Support.

0 (Default) - Disable. 

 

 

sec.srtp.offer.AES_ICM_256

 

 

1 - Enable AES-256 ICM Encryption for SRTP Support.

0 (Default) - Disable.

 

Appending Strings to the User Agent Header

 

Poly phones allow user agent header strings to accept alphanumeric and special characters up to 256 characters total. 

 

 

voIpProt.SIP.header.userAgentAppendString

 

 

0-256 - Characters allowed in the user agent header string.

 

Example:

 

 

voIpProt.SIP.header.userAgentAppendString="/%BW_MAC %/%BW_ORG_ID%- %BW_ENT_ID%-%BW_GROUP_ID%/%BW_CURRENT_Config_Version%“ 

 

 

The phone sends the following user agent header:

 

 

User-Agent: PolycomVVX-VVX_501-UA/5.9.1.1234/abcabcabcabc/Org1-Ent1- Group1/V12.0

 

 

 

Security Updates

 

See the Polycom Security Center for information about known and resolved security vulnerabilities.

 

  • Older 6.3.0 release >here<
------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.