In addition to support for the new Trio VisualPro hardware, Trio VisualPro version 6.1.9 software will support Group Series Trio pairing with Group Series 310 and 500 systems.
Only use software version 6.1.9 when pairing Polycom Trio VisualPro or RealPresence Group Series 310 and 500 systems with Polycom Trio 8500 and 8800 systems version 5.7.1AB or later. Your RealPresence Group Series system must also be hardware version 20 or later.
The release supports the following Polycom products:
Polycom Trio™ VisualPro
RealPresence® Group Series 310
RealPresence® Group Series 500
Polycom® EagleEye™ IV camera
Polycom® EagleEye™ Acoustic camera
Polycom® EagleEye™ Director II camera
Polycom® EagleEye™ Producer camera
Polycom RealPresence Group Microphone Array
Polycom HDX system table microphone arrays and ceiling microphone arrays
What is included in this release?
Software version 6.1.9 provides new functionality for the following features:
If official support is required please check how to phone or open a case here
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