We are pleased to announce the latest release UC 18.104.22.16838 AC for the Polycom Trio 8800 and introducing the new Polycom Trio 8500.
|2200-66700-025||Trio 8500 IP conf phone|
|2200-66700-019||Trio 8500 SfB/O365/Lync edition|
For more details visit => here <=
What’s New for UC Software 5.5.2AC
This section lists resolved issues for Polycom® Unified Communications (UC) Software 5.5.2AC for the Polycom® Trio™ solution in Open SIP and Skype for Business deployments.
Note that support for the features listed may vary depending on the Polycom Trio device you are using. Device-specific support is indicated for each feature.
Polycom UC Software 5.5.2AC supports the following Polycom products:
Screen Mirroring on RealPresence Trio Solution
The Polycom Trio 8800 system provides screen mirroring so that you can share content from Apple® AirPlay® and Miracast®-certified devices.
Please be aware that Apple® AirPlay® or Miracast® requires a Polycom license SKU 5150-84981-001
Local Display of Apple® AirPlay® certified devices via Screen Mirroring
Apple® AirPlay® or Miracast® is disabled by default and can be enabled using:
Display System Name for Wireless Content Connections
When the RealPresence Trio system is registered with Skype for Business, you can determine if the Skype for Business display name shows in the list of available devices that supported Apple, Windows, or Android devices can connect with to share content using AirPlay or Miracast.
The Airplay or Miracast devices search for a system name, which you can specify in one or more of the following parameters. The device displays the name you configure for the system in the following priority in order:
Audible Confirmation of Mute State Changes (CVAA)
The RealPresence Trio added a new feature to enable visually impaired users to receive an audible notification of the mute state. You will now receive an alert tone when the mute status of the phone is changed from mute to un-mute or vice versa using any of the mute buttons of the device or from far-end system. The phone also plays an alert tone periodically when the phone is in mute state. You can configure this feature using the following parameters:
Home Screen Icon Customization
When Content Sharing is enabled, the “Content” icon for Open SIP environments or “Present” icon for Skype for Business environments displays by default on the Home screen of the RealPresence Trio system when paired with RealPresence Trio Visual+.
You can control whether to show or hide the content sharing option from the Home screen even when Content Sharing is enabled.
Improved In-Call Indication
“Back To Call” banner across home screen during calls now oscillates through lighter to darker shades of blue during calls.
Reduces chances that the Trio will unknowingly be left in an “in call” state.
The above has now feature parity with the Polycom VVX Business media phone that already uses this functionality.
Specifies the timeout in minutes for the Create Lock Code prompt after Device Lock is enabled. It can take values from 0 to 3 minutes. If the user does not respond to the Create Lock Code prompt to create a lock code within the timeout period, the user is signed out of the phone.
0 (Default) – There is no timeout for the Create Lock Code prompt.
Configures phone behaviour after six unsuccessful consecutive unlock attempts for Device Lock.
0 (Default) – After six unsuccessful consecutive unlock attempts, phone displays a decreasing timer message “Try to unlock after 60 seconds”.
1 – After six unsuccessful unlock attempts, the user is signed out.
Enables or disables Device Lock feature for a phone.
1 (Default) – Device Lock is enabled.
0 – Device Lock is disabled.
This parameter configures enabling or disabling Device Lock at the phone-level. The effective enabling or disabling of Device Lock on the phone also depends on the configuration on the Skype for Business server. For details, refer to the section Configure Device Lock
Quality of Experience / In Call QoE
Added QoE section in Skype Status Screen to indicate QoE server settings downloaded from In-Band settings.
To Enable on Skype server:
Viewing a Different Calendar in Skype for Business Mode
The RealPresence Trio 8800 system in a Skype for Business environment can be configured to access a Microsoft Outlook calendar that is not associated with your Skype for Business account.
Scenarios for split Skype/Exchange login: acquisition, legacy cleanup.This feature provides deployment flexibility for a split login.
To enable the feature: exchange.showSeparateAuth="1“ (default is 0)
Once enabled, there will be an advance exchange login in the Trio integrated UI and Web admin interface
Web Sign In for Skype for Business Online
Web Sign-in is enabled by default on devices registered with Skype for Business Online and enables users to securely log in to Skype for Business from the phone, computer, or mobile web browser.
Secure Single Sign-On (SSO) with Third-Party Supporting Solutions
Third-party Single Sign-On (SSO) is an authentication method that allows users to use the same login credentials to log in to multiple cloud-based applications, such as Microsoft Exchange and Skype for Business at the same time. SSO enables users to switch between different cloud-based applications during a single session, without being prompted to enter login credentials every time.
RealPresence Trio 8800 and 8500 systems currently support Okta and Ping Federate.
Improved Presenter/Attendee Roster Control
Distribution List Expansion (DLX)
Improved Software Update Experience
The above is no longer a sandbox feature as shown prior => here <=
Improved Opensip Registration Fail-over Support
A Cisco CUCM as an example usually consist of multiple Subscribers and to guarantee the failover a new set of configuration was added to allow multiple servers to be added (Does not yet work with Proxys!)
What is available now on web?
If official support is required please check how to phone or open a case here----------------