[Software] CCX Software

Polycom Employee & Community Manager

[Software] CCX Software

Hello all,


we just released CCX 400, 500, 600 Software >here<


The CCX 400 support page holds a USB Stick software in case the device runs software 1.0.0 or 1.0.1


Update CCX 400 Phones from Version 1.0.0 or 1.0.1 to 6.2.22


Important: Don’t use these instructions to update CCX 400 phones running CCX 6.2.11 or higher.
These instructions are only for CCX 400 phones running CCX 400 1.0.0 or 1.0.1.

Use a FAT32 formatted USB flash drive to update CCX 400 phones from version 1.0.0 or 1.0.1 to 6.2.22.


The update completes in approximately 10 minutes.

Once the update completes, press OK.
The phone reboots and displays the phone setup wizard.
Change the administrator password and complete the setup wizard.
Sign in to Teams.


  • Older Release >here<

If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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