Shared line with Skype accounts

Occasional Visitor

Shared line with Skype accounts

I have my first phone configured with Skype for Business, but I either need to share a line with another user, or I need the second user be able to answer line one.  Is this possible with Skype for Business?  How do I configure this on my VVX 300?

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Polycom Employee & Community Manager

Re: Shared line with Skype accounts

Hello Tigerwld,

welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here


Shared Line Support for LYNC / Skype for Business was added via UC Software 5.4.1 and in addition you can use Delegates via the Skype for Business Client.


Everything must be configured via the Skype for Business end.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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