Quality of Experience (QoE) monitoring


Quality of Experience (QoE) monitoring

I would like to know more about Quality of Experience (QoE) monitoring as outlined in this post:




It says ' The phone’s QoE stats can also be queried directly from the Web Configuration Utility by the IT group'.  However I cant find QoE stats anywhere in the web config on my VVX 601.


What am I missing here?



Message 1 of 2
Polycom Employee & Community Manager

Re: Quality of Experience (QoE) monitoring

Hello TRiCT,

You find this:


  • Diagnostics > Skype for Business Status > Quality of Experience

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2